Quality Policy

Mission

In addition to its technological products, VISEURAI aims to increase the quality of services offered in the healthcare sector by revealing the impact of artificial intelligence on disease diagnosis and treatment planning processes.

Vision

• VISEURAI As a SaaS (Software as a Service) technology initiative that supports transformation in the healthcare industry and aims to improve the quality of life of patients; By providing an easy-to-use interface service where the user can manage all the steps from data acquisition to data labeling, from model development to model productization, on a single, no-code platform, where all their needs are collected in a single environment, where the practitioner can examine medical and systemic errors, patients are given more personalized and effective treatment options. aims to present.

As ViseurAi

• In order to protect and increase the experience and reputation it has gained since its establishment, without compromising the understanding of quality and security; To produce reliable, user-friendly smart software that meets customer expectations by using current and developing technologies,
• To ensure the development of products by evaluating all kinds of ideas and thoughts from our stakeholders by complying with legal conditions and standards in all works carried out,
• To maximize customer satisfaction by producing high-tech products for customer needs,
• To ensure the continuity and development of quality and information by complying with the Quality Management System Conditions, to implement the requirements of the Management System standards and ensure continuous improvement with the participation of all our employees,
• To effectively implement our structured system in accordance with the requirements of the TS EN ISO 13485 Standard, to ensure its continuity and continuous improvement,
• To carry out our activities in accordance with our professional practices and quality objectives, in the shortest possible time, consistently, impartially, independently, within the framework of the principles of honesty, confidentiality and reliability,
• To raise awareness among all our employees regarding the effectiveness of the management system and the importance of meeting customer and other requirements, and to carry out communication,
• To comply with the requirements of the TS EN ISO 13485 Standard, customer requirements and TÜRKAK, IAF, ILAC procedures and guides and other accreditation requirements within the scope of this standard,
• To ensure that all personnel at each stage of our activities work in accordance with the policies, procedures and instructions,
• Based on the fact that quality service can be achieved with expert personnel; to increase the level of education of our personnel to the highest levels with the training programs we will implement,
• With our expert personnel in the field of activity and our devices with national and international traceability, national and internationally accepted standard analysis; To serve our customers by organizing validation, verification, traceability of measurements, performance checks and quality control studies, and by exceeding the expectations of the implementation of legal regulations, methods and organization conditions,
• To serve with an understanding that targets customer satisfaction,
• By collaborating with customers; to take into account their demands, suggestions and complaints, to keep customer satisfaction and the quality of the service we provide at the highest level,
• To keep the information and registered rights of our customers confidential and to provide accurate and reliable results in the shortest time possible,
• To be in a continuous research and development cycle by taking the mandatory regulations and relevant standards as a guide,
• To contribute to the development of the company and the sector by following the knowledge and development of the personnel involved in service and quality management activities regarding TS EN ISO 13485 and relevant standards and eliminating deficiencies where necessary,
• To keep all our employees away from all kinds of commercial, financial and other pressures that may negatively affect the quality of the service we provide, to ensure that inspection activities are carried out impartially,
• To establish a decision mechanism based on the data obtained during the activities with the participation of the employees, to continuously develop this mechanism and to provide the best service to the customers,
• To continuously improve and increase the effectiveness of the established quality system by keeping it under control with the studies we will carry out,
• To carry out activities that will ensure the continuity of the reliability of the service activities,
• To correctly evaluate the risks and opportunities that may arise within the scope of the activities and to carry out the necessary preventive activities.
• To take precautions through mandatory measurements and analyses to ensure the safety of personnel, workplace and activities, and to assist the occupational safety sector by implementing these precautions,
• To prioritize human and moral values in communications with customers during the services provided and to ensure that this policy is adopted by the personnel is our quality policy.